Andrea Gregg, PhD works as the Director for Online Pedagogy and Credentialing and is a faculty member in the Department of Mechanical Engineering where she leads the instructional design of online and blended courses; provides guidance for innovative approaches to teaching and learning; and leads the micro-credentialing and badging initiatives within the department. Prior to this, in her role as Associate Director for Research, she provided strategic leadership for applied learning design, educational technology, and online learning research. Gregg’s primary research focus is in understanding learners’ experiences from their perspectives. She has over 15 years in the field of online education. In her previous role, she managed a design team made up of instructional designers and instructional production specialists responsible for roughly 100 unique courses offered online by Penn State. She has published and presented in a variety of educational technology, online and distance learning, and adult learning outlets. Prior to her work in online education, Andrea taught academic for-credit courses in Penn State’s Department of Communication Arts and Sciences.