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The Design Implementation Framework: Guiding Principles for the Redesign of a Reading Comprehension Intelligent Tutoring System
The Design Implementation Framework: Guiding Principles for the Redesign of a Reading Comprehension Intelligent Tutoring System

The Design Implementation Framework, or DIF, is a design approach that evaluates learner and user experience at multiple points in the development of intelligent tutoring systems. In this chapter, we explore how DIF was used to make system modificati…

Say What? Learner Reactions to Unexpected Agent Dialogue Moves
Say What? Learner Reactions to Unexpected Agent Dialogue Moves

For maximally efficient and effective conversation-based intelligent tutoring systems, designers must understand the expectations carried by their intended learners. Strategies programmed into the agents may be interpreted differently by the learners…