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About This Book Introduction to Project Management Project Management Defined Project Definition and Context Key Skills of the Project Manager Introduction to the Project Management Knowledge Areas Project Profiling Using a Project Profile Project Profiling Models Complex Systems and the Darnall-Preston Complexity Index Darnall-Preston Complexity Index Structure Using the Darnall-Preston Complexity Index to Measure Organizational Complexity Project Phases and Organization Project Phases and Organization Project Phases and Organization Understanding and Meeting Client Expectations Including the Client Understanding Values and Expectations Dealing with Problems Working with People on Projects Working with Individuals Working with Groups and Teams Creating a Project Culture Communication Technologies Types of Communication Selecting Software Starting a Project Project Selection Project Scope Project Start-Up Alignment Process Communications Planning Project Time Management Types of Schedules Elements of Time Management Critical Path and Float Managing the Schedule Project Scheduling Software Costs and Procurement Estimating Costs Managing the Budget Identifying the Need for Procuring Services Procurement of Goods Selecting the Type of Contract Procurement Process Managing Project Quality Standards of Quality and Statistics Development of Quality as a Competitive Advantage Relevance of Quality Programs to Project Quality Planning and Controlling Project Quality Assuring Quality Managing Project Risk Defining Risk Risk Management Process Project Risk by Phases Project Risk and the Project Complexity Profile Project Closure Project ClosureQuestions and Tasks
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