Helen Garcia (Gero), LMSW. Helen currently works as a Live Support Specialist for Columbia University School of Social Work. In this role, Helen provides technical assistance to the online campus, conducts trainings, and other administrative tasks. Helen also works as a Clinical Facilitator for the Clinical Technical Assistance Center (CTAC) at Healthfirst. In this role, Helen works closely with clinical teams and internal stakeholders to advance Healthfirst’s clinical practice through technical assistance, education, and innovation solutions by applying adult learning theory and clinical practice standards.  Helen received her Master of Science degree in Social Work from Columbia University in 2016 and her Bachelor of Science degree in Sociology and Social Work from Seton Hall University in 2015, Summa Cum Laude.